Can I delete my data before the seven-year retention period?

Yes. Submit a data deletion request via your account or email support@alexisslot.app. We delete personal identifiers (name, email, phone) within 30 days. Gaming records may remain for compliance, but are anonymised.

LEGAL REFERENCE

Your data. Your control. Our promise.

Q: What if I notice suspicious activity on my account?

Contact support@alexisslot.app immediately or use the Security Alert button in your account. We freeze accounts during investigation, reset passwords, and review all transactions from the suspicious date forward.

When you open an account with alexisslot, we handle your personal information—from sign-up through live table sessions to QRIS and OVO transactions—with the same care you'd expect. This...

Data SecurityPayment PrivacyAccount ProtectionTransparencyIndonesia-Compliant

Account access Read FAQ

What we collect and why

alexisslot collects your name, email, phone number and identity verification details during account creation. When you fund your account via DANA, OVO, GoPay or QRIS, we receive transaction records tied to your account ID. We also log your gaming activity—session timestamps, games played, bet history and withdrawal requests—to comply with local gaming regulations in supported Indonesian regions and to detect fraud. This

data is encrypted and stored on secure servers. We do not sell your information to third parties without explicit consent.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions about your privacy?

WHY THIS PLATFORM

How we keep your trust

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.3 encryption, the same standard banks use for account security.

Payment Partner Compliance

DANA, OVO, GoPay and QRIS providers maintain their own security standards. We do not store your payment credentials; transactions are processed through their secure gateways.

Regular Security Audits

We conduct quarterly penetration tests and vulnerability scans to identify and patch security gaps before they affect your account.

Transparent Logging

Every login, withdrawal and high-value transaction generates an activity log visible in your account. You can review and flag suspicious behaviour.

Data Retention Policy

We keep your gaming records for seven years to comply with gaming regulations. After account closure, inactive accounts are archived after one year.

Third-Party Audits

Our privacy practices are reviewed annually by independent compliance auditors to ensure alignment with Indonesian data protection standards.

Privacy across alexisslot pages

This Privacy Policy

Covers data collection, encryption, payment partner practices and your rights to access or delete account information at any time.

Terms of Service

Defines your account responsibilities, prohibited behaviour and dispute resolution. Separate document covering account conduct rules.

Cookie Policy

Explains tracking pixels, session cookies and analytics tags. Details how we improve lobby performance without compromising your anonymity.

Payment Security

Outlines QRIS, DANA, OVO and GoPay fraud prevention measures specific to each provider. Each payment method has its own security documentation.

Affiliate Disclosure

If you refer friends to alexisslot, this details how referral data is tracked, stored and used for reward distribution.

Complaint Procedure

Step-by-step guidance for submitting privacy complaints to our compliance officer or escalating to local regulatory bodies.

Jurisdiction Notice

Clarifies that alexisslot operates in supported Indonesian regions and complies with applicable local gaming and data protection laws.

SERVICE CONTEXT

What shapes our privacy approach

Your Account, Your Rules You control what data you share. Opt-out of marketing emails, disable cookie tracking, or request full account anonymisation anytime from settings.

Payment Method Choice DANA, OVO, GoPay and QRIS each have their own payment security layer. We never see your card or wallet credentials—only transaction confirmations.

Live Session Transparency Every live casino table session, slot session and sportsbook bet is logged with timestamps. You can review your full gaming history anytime.

Fraud Detection We monitor unusual account activity—sudden withdrawals, multiple failed logins, geographic anomalies—and alert you via email or SMS instantly.

Data Portability Request your account data in standard CSV format. You can download your betting history, deposits and withdrawals for personal records.

Deletion Rights Close your account and request permanent data deletion. We purge your records within 30 days, except where law requires retention.

Privacy questions answered

Your account is deactivated immediately. We retain gaming and transaction records for seven years to comply with Indonesian gaming law. Personal details like email and phone are archived after one year unless you request deletion sooner.

Yes. Submit a data deletion request via your account or email [email protected]. We delete personal identifiers (name, email, phone) within 30 days. Gaming records may remain for compliance, but are anonymised.

We don't store your payment credentials. DANA, OVO, GoPay and QRIS handle encryption and fraud prevention on their end. We only see transaction confirmations, not card or wallet details. Each provider maintains separate security audits.

Yes. Log into your account, go to Settings > Privacy > Data Download, and request a full export. This includes profile info, gaming history, deposits, withdrawals and login records in CSV format within 7 days.

Contact [email protected] immediately or use the Security Alert button in your account. We freeze accounts during investigation, reset passwords, and review all transactions from the suspicious date forward.

We share only the minimum data game providers need to run your session: your account ID, session token and bet amounts. Providers like Pragmatic and Evolution sign strict data-processing agreements and cannot use your data for marketing.

We review this policy annually and update it when Indonesian data protection regulations change. You'll receive email notification of material changes. Your continued account use means you accept the updated terms.